Terms of service

Terms of Service – Pujapaath

Last Updated: May 2026

OVERVIEW

Welcome to Pujapaath. These Terms of Service (“Terms”) govern your use of our website, products, services, and all related content provided through our online store.

Throughout the website, the terms “we”, “us”, and “our” refer to Pujapaath, operated by PUJA PAATH BRAND (OPC) PRIVATE LIMITED. By accessing our website or purchasing from us, you agree to be bound by these Terms, including all policies referenced herein.

If you do not agree with these Terms, please do not access or use our website or services.


SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision.

  • All information provided by you is accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account credentials and activities under your account.

We reserve the right to suspend or terminate accounts found to contain false, misleading, or fraudulent information.


SECTION 2 – PRODUCTS & SERVICES

We make every effort to display product information, descriptions, colors, and images as accurately as possible. However:

  • Actual product colors may vary slightly depending on your device or screen settings.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue or modify products at any time without prior notice.

Pujapaath primarily offers spiritual, devotional, lifestyle, and puja-related products for personal use.


SECTION 3 – ORDERS & ACCEPTANCE

Placing an order on our website constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order at our discretion.

  • Cancel orders due to stock unavailability, pricing errors, suspicious activity, or payment issues.

  • Limit quantities purchased per customer or order.

An order is considered confirmed only after successful payment processing and order confirmation from our side.


SECTION 4 – PRICING & PAYMENTS

  • All prices listed on the website are in INR (₹) unless otherwise specified.

  • Prices are subject to change without notice.

  • Applicable taxes and shipping charges will be calculated during checkout.

  • We use secure third-party payment gateways for online transactions.

You agree that:

  • The payment information provided is valid and authorized.

  • Charges incurred will be honored by your payment provider.


SECTION 5 – SHIPPING & DELIVERY

We aim to dispatch orders promptly; however:

  • Delivery timelines are estimates and not guaranteed.

  • Delays caused by courier partners, weather, strikes, customs, or unforeseen circumstances are beyond our control.

  • Risk and ownership of products pass to the customer upon delivery.

Customers must provide accurate shipping details. Additional shipping costs due to incorrect addresses may be charged separately.


SECTION 6 – RETURNS, REFUNDS & EXCHANGES

All returns, refunds, and exchanges are governed by our Refund & Return Policy available on the website.

Key points include:

  • Return/exchange requests must be raised within 7 days of delivery.

  • Products must be unused and returned with original packaging.

  • Refunds may be issued as store credit/coupon codes.

  • Shipping and handling deductions may apply in certain cases.


SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Videos

  • Text

  • Designs

  • Website layout

are the intellectual property of Pujapaath or its licensors and are protected under applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.


SECTION 8 – THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Transactions conducted outside our website

  • Damages arising from third-party services

Use of such services is at your own risk.


SECTION 9 – USER CONDUCT

You agree not to use the website:

  • For unlawful or fraudulent activities

  • To spread malware, spam, or malicious code

  • To violate intellectual property rights

  • To interfere with website security or operations

  • To scrape, automate, or misuse website data

Violation of these Terms may result in account suspension or legal action.


SECTION 10 – FEEDBACK & REVIEWS

Any reviews, feedback, suggestions, or content submitted by users may be used by Pujapaath for marketing, promotional, or operational purposes without compensation.

You confirm that:

  • Your submissions do not violate any third-party rights.

  • Your content is not unlawful, abusive, or misleading.

We reserve the right to remove any content deemed inappropriate.


SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Continuous or error-free website access

  • Uninterrupted availability

  • Complete accuracy of website content

To the maximum extent permitted by law, Pujapaath disclaims all warranties, express or implied.


SECTION 12 – LIMITATION OF LIABILITY

Pujapaath, its directors, employees, affiliates, and partners shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delayed deliveries

  • Website interruptions

  • Technical issues

  • Third-party failures

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.


SECTION 13 – TERMINATION

We reserve the right to terminate or suspend access to our services without notice if:

  • These Terms are violated

  • Fraudulent activity is suspected

  • Abuse or misuse of the platform occurs

Termination does not affect obligations incurred prior to termination.


SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.


SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.


CONTACT INFORMATION

PUJA PAATH BRAND (OPC) PRIVATE LIMITED
GSTIN: 29AAQCP1530R1ZN

HAL Old Airport Road, Kodihalli,
Bengaluru, Karnataka – 560008

Email: support@pujapaathindia.com
Phone: +91 6362309899